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POSTED 11/19/2021

Order Processor

Location: St. Paul, MN
Order Processor
St. Paul, MN 

Currently looking for skilled individuals to fill an Order Processor position with a company located in St. Paul, MN. Interested candidates must have order entry experience and strong attention to detail skills. 

Order Processor Job Description:
  • Process a high volume of customer orders into the business system in support of Customer Excellence and team goals. 
  • Perform as help desk, handling questions and information requests regarding current pricing, reordering and product details,
  • Manage min/max inventory levels per stock programs requirements
  • Maintain accurate sales order and quote packets, and coordinate/prep offsite storage
  • Research previous customer order and assemble information in support of account management order processing
  • Perform as primary back-up to front desk duties, including answering main phone line and production job packet creation
  • Provide timely departmental and on-time shipment metrics
  • Maintain Customer Excellence procedures on SharePoint
  • Assemble Marketing documents for divisional promotions

Order Processor Job Requirement:
  • Specialized training beyond high school in customer service
  • Three years of order entry experience
  • Intermediate skills in Teams, Outlook, Excel, and Word
  • Experience in Salesforce, SharePoint, and Epicor a plus
  • Professional verbal and written communication skills
  • Ability to work independently with minimal supervision, in office or remote setting
  • Second language, Spanish, French or German, preferred but not mandatory

Compensation for Order Processor:
The starting salary for the Customer Service Representative position is $18.50 per hour.