POSTED 04/28/2021
Customer Care Representative
Location: Bloomington, MN
Currently looking for Customer Care Representatives to fill temp-to-hire openings with a manufacturing company located in Bloomington, MN. Interested candidates should preferably have previous Customer Care/Service experience.
Responsibilities of the Customer Care Representative
- Fulfill stock product orders
- Collaborate and work closely with sales personnel
- Handle customer inquiries regarding order status, delivery date, etc…
- Document customer complaints and provide feedback to customer
- Research and resolve issues regarding mis-shipments, billing, and device history
- Provide internal customer service to sales and manufacturing
Requirements of the Customer Care Representative
- High school diploma or equivalent (College degree preferred)
- Minimum of one year of experience in customer service, sales or account management
- Excellent telephone etiquette
- Strong communication skills
- Proficient on IBM compatible PC and related Windows software
- Strong organizational skills
- Ability to work in a fast-paced, multitask environment
Shift: Monday-Friday 9:00am-6:00pm
The starting salary for this position is $17.00 per hour.