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POSTED 05/18/2022

Customer Care Representative

Location: Bloomington, MN
Customer Care Representative
Bloomington, MN
Currently looking for Customer Care Representatives to fill temp-to-hire openings with a manufacturing company located in Bloomington, MN. Interested candidates should preferably have previous 2 + years of Customer Care/Service experience.
*Flexibility to work remotely after 6 week training course*

Responsibilities of the Customer Care Representative : 
  • Handle up to 80-120 inbound calls/day
  • Fulfill stock product orders 
  • Collaborate and work closely with sales personnel
  • Handle customer inquiries regarding order status, delivery date, etc… 
  • Document customer complaints and provide feedback to customer 
  • Research and resolve issues regarding mis-shipments, billing, and device history
  • Provide internal customer service to sales and manufacturing
Requirements of the Customer Care Representative: 
  • High school diploma or equivalent (College degree preferred)
  • Minimum of one year of experience in customer service, sales or account management 
  • Excellent telephone etiquette
  • Strong communication skills
  • Proficient on IBM compatible PC and related Windows software
  • Strong organizational skills
  • Ability to work in a fast-paced, multitask environment
Why work with Moffat Workforce? 
  • We offer Holiday Pay, Paid Time Off & Health Insurance
  • We offer a competitive Referral Bonus
  • We are experts at finding opportunities that align with your talents
Shift: Monday-Friday 8:00am-5:00pm or 9:00am-6:00pm
The starting salary for this position is $19.00-$21.00 per hour DOE